Shipping policy
Shipping Policy
Processing Times
Orders are typically processed within 3–7 business days unless otherwise stated on the product page.
Processing times may be longer during holidays, sales, or periods of high order volume.
Shipping Methods
- We ship using various carriers depending on destination, package size, and cost efficiency.
- Shipping rates are calculated at checkout unless otherwise noted.
Delivery Estimates
- Delivery times are estimates only and are not guaranteed.
- We are not responsible for delays caused by carriers, weather, customs processing, or incorrect shipping information.
Lost or Delayed Packages
- Once an order has been handed off to the carrier, responsibility for delivery timing lies with the carrier.
- If a package is marked as delivered but cannot be located, we recommend checking with neighbors, building management, or contacting the carrier directly.
- We are not responsible for lost or stolen packages once marked as delivered.
Incorrect Addresses
- Customers are responsible for providing accurate shipping information.
- Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be resent.
International Shipping
- International orders may be subject to customs fees, duties, or taxes.
- These charges are the responsibility of the customer and are not included in product or shipping prices.